Privacy Policy

Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


We do not accept user-generated comments on the site.


This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.
Our website uses Google Analytics in common with almost every website. We do this so that we can monitor how many people are visiting our site and which pages are visited. This helps us to understand visitor flow and will help us to create improvements to the site. All information collected by these cookies is anonymous and the data we see is purely statistical.

There are three local statistical HTTP cookies that Google Analytics use on our site to understand how visitors use the site:
_gat This cookie lasts for 1 minute and is used to throttle the request rate
_gid This is used to distinguish users and lasts for 24 hours
_ga This is also used to distinguish users and lasts for 2 years

By using this website you are agreeing to our Privacy Policy. By using this website you are agreeing to have read, understood and agree to our terms and conditions and with our privacy policy.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. The only embedded content from other websites that we include is from Google Maps that show where our clinics are. Google maps uses the following cookies:

MPRF NID PREF SNID MPRF Persistent cookie set by Google maps. On some pages we embed interactive maps using Google Maps.

Google Privacy Policy


In common with most websites we use Google Analytics for statistical purposes to se how users navigate our site. This helps us to make improvements to the site.

Who we share your data with

We do not share your data with anyone.

How long we retain your data

We do not retain personal data other than that which you opt to send us via our contact form, further details are below.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service, but we will not send your data to any third parties.

Your contact information

If you use our contact form we deal with the enquiry and then delete the email. If the email relates to you clinically then we will retain it as part of your clinical notes and it then becomes subject to our clinical retention policy that we have to maintain by law underthe rules of our statory regulatory body. If you would like more details then please contact us for the privacy policy relating to our clinical notes.

Additional information

How we protect your data

All personal data that we hold is securely protected and any transmission of data is encrypted.

What data breach procedures we have in place

Please ask to see our clinic privacy policy by contacting us directly.

What third parties we receive data from


What automated decision making and/or profiling we do with user data


Industry regulatory disclosure requirements

Please ask to see our clinic privacy policy by contacting us directly.